Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use zygn.

PTG Technologies Private Limited (“PTG Tech”, “we”, “us” or “our”) recognizes the importance of your privacy and is committed to protecting it. We collect and process personally identifiable and non-personally identifiable information (also referred to as “personal information” or “information”, depending on the context in which it is used) from visitors and users (“you”, or “your”) of our website and/or mobile site (collectively referred to as “Site”) and are committed to protecting the information by handling it responsibly and safeguarding it through appropriate technical and organizational measures.

This privacy policy (hereinafter referred to as “Privacy Policy”) provides for the manner in which we collect, store, process, and safeguard your personal information provided through your visits to and interactions with the Site, and use of the Site for availing our services (hereinafter collectively referred to as “Services”).

Through this Privacy Policy, we want to inform you of the nature of information collected, the purpose for which it is used, and assure you that we follow appropriate standards when it comes to protecting your privacy on the Site. Please read this Privacy Policy carefully as it contains important rights and obligations in relation to you. By accessing our Site, providing your information to us or availing our Services, you expressly agree to be bound by the terms and conditions of this Privacy Policy, read in conjunction with the User Agreement, and agree to be governed by the laws of India including, but not limited to, the laws applicable to data protection and privacy.

If your employer uses our HRMS tool, “My Work Hub”, your information stored in connection with the same will, in addition to this Privacy Policy, also be governed by our HRMS Policy.

1. Personal Information We Collect

We collect information about you when you visit our Site, use our Services or interact with us in connection with our Services. This includes information provided to us by you or automatically collected from your usage of the Site.

We collect the following information when you access our Site:

1.1. Information voluntarily provided by you: We collect information that you may voluntarily provide while interacting with the Site. This includes:

You may, at any time, choose not to provide us with the aforesaid information. This may, however, interfere with your access to all or part of the Site or the Services.

1.2. Information collected automatically: We automatically collect certain information when you visit the Site. This may include your IP address, precise or approximate geographical location determined from your IP address, access time, your browser type and language, referring site addresses, and other such information provided to us by your web browser and available from your device settings, information regarding your operating system and unique identifiers. We may also collect information from the activities undertaken by you while on the Site, including the clicks made, scrolls, the pages and information shown to you, your interactions with our direct marketing messages, including our newsletter and any hyperlinks in it, and links you click to third-party applications. We may collect this information regardless of whether you register for a demo through our Site or sign up to avail our Services.

1.3. Information about others: If you are providing personal information of individuals other than yourself through the Site, you certify that you have the necessary permission to provide such information to PTG Tech for the purposes set out in this Privacy Policy and that the individual concerned is made aware of the terms of this Privacy Policy.

1.4.Information received from other sources: We may also receive information about you from other sources such as business partners and affiliates of PTG Tech or independent third parties. Such information may include your registration and profile information associated with a third-party application through which you access the Site, information about you submitted by persons who refer you to the website, or together with whom you will be availing the Services.

2. Cookies

We use data collection devices, including cookies, in certain parts of the Site to help analyze user interaction with and track users’ movements around the Site, obtain demographic information about our user base, measure promotional effectiveness, and to operate and improve our Services. For the sake of clarity, “cookies” are small pieces of information that are stored by your browser on your device. Cookies allow us to serve you better and more efficiently. For the users of our Services, cookies may also be used to allow ease of access to your account with PTG Tech, by logging you in without you having to type your login name each time (only your password would be required). We use cookies to enhance functionality and analyze website usage. You can manage cookies through your browser settings.

You are always free to decline our cookies if your device permits and you can set your browser to notify you when you are sent a cookie for you to decide whether or not to accept it. However, blocking cookies may disable certain features and may interrupt the seamless user experience offered on the Site.

3. How Does PTG Tech Use Your Personal Information

The information collected through your usage of the Site and the Services is used by us in a manner that is consistent with this Privacy Policy and as set out below:

3.1. Provision of Services: : If you have registered with us to avail our Services, we will use the information provided to us for the purpose of creating an account on the Site, facilitating your account administration, providing you with the Services, monitoring your use of the Services, or to answer any questions that you may have in relation to the Services.

3.2. Communicating with you: We may also use the information provided by you to get in touch and engage with you to respond to your request for a demo of our Services, to answer any queries that you may have in connection with the Site or the Services, to communicate such information that may be useful to you in availing the Services, to receive feedback and reviews regarding the Site and the Services, and to accomplish such other purposes about which we notify you.

While communicating with you, we will send you instructions that enable you to opt out from receiving similar communications in the future.

3.3. Improving and Developing Website and Services: We may use personally identifiable and non-personally identifiable information collected through the Site to improve the content and functionality of the Site and its features, understand and identify your preferences, develop programs and improve our Services to personalize and enhance the user experience.

We also use analytical data to help us identify any issues, understand how our Site and Services perform and are used. To the extent possible, we endeavor to use anonymized and non-identifiable information for our analytical purposes.

3.4. Complying with our legal obligations: We may need to use or disclose information about you where we believe that it is reasonably necessary to comply with our legal obligations, or if we otherwise are called upon to do so, for instance, while responding to any legal claims and notices, in connection with any disputes, fraud detection and prevention, for regulatory investigations and to comply with our legal obligations.

We will attempt to redirect any governmental or court-ordered request concerning you or your organization to you, or we will attempt to notify you of such requests unless we are legally prohibited from doing so.

In our collection and usage of your personal Information, we rely on the following legal bases, as may be appropriate to the purpose of usage:

4. With whom do we share your personal information

For the purposes outlined under Paragraph 3 above, we may disclose your personal information, or any details contained therein, with:

4.1. Third-party service providers engaged by us to perform certain tasks on our behalf, including, but not limited to, completing your purchase of or subscription to any of our Services, responding to requests, queries or questions submitted by you through the Site, etc.

While we share your information with these service providers on the condition that they use it only on our behalf and pursuant to our instructions and are subject to obligations consistent with this Privacy Policy, we do not otherwise control the manner in which such third-party service providers use the information. If any of these third-party service providers require your specific consent upon being redirected to their platform, you are advised to review their respective privacy policies to understand the same before providing your consent.

4.2. Legal and/or regulatory authorities, as required by law or necessary for complying with our legal obligations set out under Paragraph 3.4 above or for the prevention, detection and/or prosecution of illegal activities.

4.3. In the event of a corporate sale, merger, reorganization, dissolution or similar event involving PTG Tech, your information may be a part of the transferred assets. You acknowledge that such transfer may occur, and that any acquirer or successor of PTG Tech or of our business may continue to use your information as set out in this Privacy Policy.

We at PTG Tech take your privacy very seriously. We will not distribute, trade, sell or otherwise transfer your information to any third party without your consent. We will use your personal information in a manner that is consistent with this Privacy Policy. If it becomes necessary for us to share your personal information other than as set forth above, you will receive a notice and will have an opportunity to opt out from sharing such information.

5.Permissions necessary to enable the features in the App:

In order to enjoy a seamless experience and access all the features on our Site, you may be required to enable certain permissions on your device of which you will be notified when using the Site.

6. How do we protect your personal information?

PTG Tech is committed to safeguarding your personal information and has put in place necessary technical and organizational measures to prevent unauthorized access to, manipulation, destruction and/or the misuse of personal information. These measures include transmission of information on the Site only using Hypertext Transfer Protocol Secure (HTTPS) encryption, regularly updating our servers, employing firewalls and intrusion prevention systems to secure the servers and the network.

We use security procedures and operational, technical and physical restrictions for accessing and using personal information on our servers. Whenever you change or access your account information, we offer the use of a secure server. We restrict the access of personal information only to authorized personnel through password and authentication processes. We may also offer security features that enable you to configure certain security settings on the Site.

While we employ industry-standard systems and practices to protect and safeguard your personal information, no security system is impenetrable. Therefore, we assume no liability or responsibility for any disclosure of or unauthorized access to your information, or for any other cause arising from transmission over the internet and world wide web which is beyond our control. You are responsible for keeping your personal information secure, and you should not share your credentials pertaining to the Site or any other security information connected with your account on the Site with anyone. Any instructions received by us through your registered email address, phone number or username shall be deemed to have been authorised by you.

7. What are Your Rights in Relation to Your Personal Information?

You have the following rights under this Privacy Policy in relation to your personal information collected through the Site:

7.1. Right to access your personal information.

7.2. Right to request correction of our records if you believe that they are incorrect or incomplete in relation to your personal information.

7.3. Right to request for erasure of your personal information upon withdrawal of your consent to process it, or when we no longer require it for the purpose which it was collected. We will erase your personal information, subject to the retention requirements imposed by applicable laws and to meet our legal obligations.

7.4. Right to request a restriction on processing personal information in certain circumstances.

7.5. Right to ask for portability of your information in machine-readable format to a third party (or to you).

7.6. Right to withdraw your consent to us processing your personal information (where such processing is based on your consent).

7.7. Right to request a review of any decisions made concerning you which were solely based on automated processing, including profiling, if such decisions resulted in legal effects concerning you or significantly affecting you

You may be required to provide certain specific information to help us confirm your identity and ensure your exercise of these rights. This will safeguard your personal information from being disclosed to any person who has no right to receive it. We reserve the right to charge a fee, where permitted by law, especially if your request is manifestly unfounded or excessive.

If you wish to exercise any of the above rights, please contact support@ptgtech.in. Please be advised that the exercise of certain rights specified above may affect your experience on the Site and/or your access to the Services.

8. Disclaimers

By using the Site, you acknowledge and agree to assume the risks involved in such usage of the Site. PTG Tech acknowledges that no security system is impenetrable and therefore, PTG Tech does not guarantee, in any manner whatsoever, the security of the database, and any information you provide to PTG Tech, you do at your own risk. While PTG Tech endeavors to maintain the security of your personal information we, however, do not guarantee protection against accidental disclosures or unauthorized acts of third parties.

It is your duty to ensure that the information provided to us by you is authentic and accurate. We will not be responsible for any consequences arising out of inaccuracies in the personal information provided by you.

9. Information of Persons Below the Age of 18 Years

Use of the Site is available only to persons who can enter into a legally binding contract as per applicable Indian laws. The Services are not intended for persons under the age of 18 years, and we do not knowingly collect their information unless it is provided by, and with the consent of a parent or guardian. If you have shared any personal information of persons under the age of 18 years, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy and the applicable law.

If we become aware that we have received or processed the personal information of a person under 18 years of age without the valid consent of their parent or guardian, we will delete it from our servers.

10. Retention of Personal Information

We will retain your personal information on our servers for as long as it is required for us to provide the Services to you, and where we have a legitimate interest to do so for fulfilling the purposes outlined in this Privacy Policy, and to comply with any statutory, regulatory, tax or accounting requirements.

Where your personal information is no longer required, we will ensure that it is securely deleted.

11. External Links

The Site may contain hyperlinks which will redirect you to websites or platforms owned and operated by third parties. These websites and platforms will have their own privacy policies, and we encourage you to review the same and exercise caution. PTG Tech does not have any control over such websites or platforms, and your use of and access to such websites or platforms is at your own risk. PTG Tech disclaims any liability for your use of or interactions with such websites or platforms.

12. Consent and Withdrawal

By visiting the Site, or by providing your information on the Site, you consent to the collection, use, storage, disclosure and processing of your information (including personal and sensitive personal information) by PTG Tech in accordance with this Privacy Policy. While providing your personal information over the Site or any partner platforms or establishments, you consent to us contacting you for the purposes specified in this Privacy Policy, through your preferred mode(s) of communication, i.e., SMS, instant messaging apps, call and/or email.

You may withdraw your consent that you have already provided by writing to us at support@ptgtech.in, with the subject line “for withdrawal of consent”. We will verify requests before acting on the same. However, please note that your withdrawal of consent will not be effective retrospectively, and will be subject to the Privacy Policy, the User Agreement and associated terms of use and the applicable law.

Withdrawal of consent given to us under this Privacy Policy may impact your access to the Site or limit our ability to provide the Services for which the collection of such information is necessary. In case of such withdrawal, we also reserve the right to terminate your use of the Services.

13. Changes to this Privacy Policy

We may, from time to time, update this Privacy Policy to reflect the changes in our data protection practices. We encourage you to periodically check this Privacy Policy for any changes. We will notify you of any significant changes by posting the date on which the Privacy Policy was last updated, placing a notice to that effect on the Site, or by sending you an email if we are required to do so by applicable law.

Any changes or updates to this Privacy Policy will be effective immediately upon it being posted on the Site and will be reflected by the effective date. Continued use of the Site pursuant to such changes will be indicative of your acknowledgement of such changes and consent to the Privacy Policy and any future revisions.

14. Grievance Redressal Mechanism

Please address your questions or concerns that you may have in relation to this Privacy Policy to our Grievance Redressal Officer:


ADDITIONAL TERMS APPLICABLE TO USERS OF THE “MY WORK HUB” SERVICE


1. Applicability

PTG Tech, through its “My Work Hub” product, offers a human resource management system (“HRMS”) to assist its customers in managing their human resources operations vis-à-vis their respective employees. The provisions under this heading (hereinafter referred to as “HRMS Policy”) are applicable, in addition to the general Privacy Policy, to the employees of such customers (also referred to as “employers”) who are users of the HRMS offered by PTG Tech.

If you are an employee of a user of our HRMS, the terms of this HRMS Policy will govern the manner in which we collect, store and access your personal information in our cloud infrastructure. The HRMS Policy should be read in conjunction with the Privacy Policy. However, to the extent of any specific conflict between the two, the provisions of HRMS Policy will prevail.

2. What information do we collect and store

In the course of your employer’s use of our HRMS, they will be entering your personal information into our cloud infrastructure. This information may include, without limitation, your name, phone number, employment information, financial details such as your remuneration, PAN and bank account information.

3. How do we use your information

We use the information received by us from your employer in the aforesaid manner for creating a database, containing all information relevant to your employment. This will enable the management of your attendance, performance, leave, payments and other key factors, in a manner that ensures transparency for you and your employer.

4. Liability of the Employer

You should note that we store the information given to us / entered by your employer on an as-is basis, without using or processing the same in any manner whatsoever, other than generating unique credentials for you to access your database. Your employer will be solely responsible for the legality and accuracy of the information provided. PTG Tech is not responsible or liable for any information provided in relation to the HRMS, or for the consequences arising from such information being entered.

You may address any grievance relating to your information contained in your employment database, including deletion or modification of details, to your employer. However, please note that any such modifications or deletions undertaken pursuant to your request may impact the functioning of the HRMS vis-à-vis your employment database.

5. Data Back-up

To safeguard against loss of your information from errors or system failures, we maintain backup copies of your information in relation to the HRMS, including the contents of your employment database.

6. Information Security

Our security practices detailed in the Privacy Policy will also be implemented to the information stored in your employment database so long as it is in our cloud infrastructure. Please note that neither the Privacy Policy, nor the HRMS Policy will apply to your employer’s usage of your information, for which PTG Tech will not be held liable.

7. Contact Us

We would be happy to answer any questions or receive feedback that you may have in relation to the HRMS Policy. Please contact us at support@ptgtech.in.